Help Cashier
Here you will find all of the information you need to get started playing for real money at Race Track Casino: helpful explanations of our various deposit methods, details on deposits and withdrawals, plus a handy payment method comparison chart.
Race Track Casino offers you a variety of safe and confidential options for depositing money into your Play for Real account.
NETeller is an online payment transfer service where you can open an account, deposit money into it with your credit card, and then use it to make purchases from online vendors. It's simple, fast, and extremely secure. Simply open an account at www.neteller.com and deposit your money. Then log in to Race Track Casino "Play For Real" and select the NETeller option at the Cashier.
NETeller Features
- Deposit up to $250 upon account registration and up to $2,500 upon confirmation of a bank account.
- Deposit money by credit card, bank deposit, or electronic fund transfer.
- 24/7 customer support at (toll-free in the U.S.) 1-888-258-5859.
FirePay is a popular payment method similar to a debit or credit card in that you deposit funds into your account in order to make payments or transfer funds on-line.
FirePay offers 24/7 customer support, e-mail confirmation of purchases, and online account activity statements. You can fund your account either directly from your bank account or via ACH or "E-Checks," both of which require a U.S. bank account.
You can open an account at www.firepay.com. Make sure that the e-mail address you register with is the same one as you registered with in the casino. The registration process takes 2-3 business days.
Once registered, follow the steps below to use your FirePay account in the casino:
- Log into your casino account.
- Go the cashier and choose the deposit option.
- Click on the register new credit card icon.
- Fill in the required fields exactly as you did when you opened your FirePay account.
- In the space provided for credit card number, enter your FirePay 16-digit number.
- In the 'expiry' date field, enter the expiry date for your FirePay account.
With wire transfers, you do not have to open an account with a third-party intermediary, and City Club Casino will reward every deposit you make with a 10% bonus, up to $250 per month! Please note that wire transfers are accepted in U.S. dollars only.
When executing a transfer, you will need to provide your account details and your player code, which may be found in the Wire Transfer instructions of the Cashier section. Please allow about 5 days for the amount plus your 10% bonus to appear in your account. You will receive a confirmation email that your account has been updated and the funds deposited. Our bank account information is as follows:
Credit to:
Correspondence Bank
Bank: CityBank N.A. New York
Swift Code: CITIUS 33
For the credit of: Laiki Bank Ltd, Main Branch, Nicosia - Cyprus
Tel: 00357-22-363701
Fax: 00357-22-363700
SWIFT Code: LIKICY2N
Account: 178-33-100585
IBAN: CY22 0030 0178 0000 0178 3310 0585
In Favor of: XPRESS PAYMENT SYSTEMS LIMITED
Credit Card
Although Race Track Casino accepts Visa and MasterCard, some banks prohibit their cardholders from making transactions with online casinos. Moreover, the credit card companies themselves place restrictions on the amount of money you can deposit into and withdraw from the Casino. For this reason, we recommend that you open an alternative payment method for your transactions, and will reward you for doing so.
Credit Card charges will appear as IFUND-PAYCHARGE.
Please note that this descriptor (IFUND-PAYCHARGE) can and probably will change in the future.
Credit Card Alternatives
Having problems with your credit card? Race Track Casino offers you numerous secure payment alternatives: NETeller, WireTransfer, bank draft/check, Citadel.
View our payment chart to compare the various credit card alternatives accepted by Race Track Casino.
If you have questions or need help opening an account with any of these services, someone from the Race Track Casino's 24/7 support team will be happy to assist you. Call toll free at 1-866-285-8419 (U.S. residents) or 1-268-481-2389 (international residents) or email support@RaceTrackCasino.com.
Bank drafts and personal checks can be mailed directly to City Club Casino for deposit. Upon receipt, bank drafts typically take 10 business days to clear, while personal checks take 21, at which time your account will be credited. Make checks payable to "XPRESS PAYMENT SYSTEMS LIMITED.", include your account and personal information, and mail them to:
XPRESS PAYMENT SYSTEMS LIMITED.
P.O. Box 27142
1642, Nicosia, Cyprus
Citadel is an electronic check service that offers one of the safest online transaction methods available. To open an account with Citadel, you must have a checking account at a financial institution in the U.S. and the check must be payable in U.S. dollars. Their Web site is www.citadelcommerce.com.
Please note:
- You'll need to provide the following for registration: casino username and password, personal check, personal checking account number, and Social Security number (last four numbers only).
- Driver's license number (State ID or Military ID can be substituted).
- Registration will not accept cell phone numbers and Post Office boxes.
- Registration is valid only on the computer you use when you register.
- Deposits can take up to 9 days to clear, upon which the funds will be credited to your casino account.
Moneybookers
Now you can fund your Race Track Casino account with your e-mail address!
Moneybookers is a new way to safely send and receive money via email - instantly. You have the ability to send money from your credit card and transfer money to and from your bank account.
All it takes is 3 easy and secure steps to start using your Moneybookers account.
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Create a Moneybookers account:
- Go to: http://www.moneybookers.com.
- Select the link for Register.
- Fill in your new account information in the registration form. When registering, please use the same e-mail address that you used to register at Race Track Casino.
- Click on Register.
- You will then be sent a verification # by e-mail that you must use to activate your account.
Your Moneybookers account has now been created.
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Depositing funds into your Moneybookers account
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Bank Transfer:
You will be provided with a Reference ID and bank details. Now, you have to instruct your bank to process the transaction. The funds should be in your Moneybookers account within 2 to 4 days. As soon as the funds are credited to your Moneybookers account, you can go ahead and send payments to anyone with an email address. No fees when using this option.
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Credit Card Transfer:
Before Moneybookers allows you to make credit card transactions, you must verify your identity:
Submit via fax or e-mail the front and back of the credit, a recent credit card statement signed by the credit card owner, and an identification document with a picture (such as ID card, passport or driver's license).
The verification procedure takes approximately 48 hours to complete after having sent these documents. Next time you upload funds to your account the credit card option will be available for instant funding.
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Depositing funds into your Race Track Casino account using Moneybookers:
- Start the Race Track Casino software, and log on to your Real Money account
- Proceed to the Cashier.
- Select Deposit.
- Select Moneybookers.
- Insert the amount you wish to deposit - Minimum of $20.
- Select Deposit.
- You will be brought to the Moneybookers website to confirm your details and purchase amount.
- Enter Race Track Casino and enjoy.
If you are having difficulties depositing with Moneybookers, contact the Race Track Casino support staff and they will gladly assist you.
Moneybookers is available in several currencies and is available to all nationalities.
NETeller instaCASH
NETeller instaCASH now makes it even easier for you to deposit funds!
instaCash is a fast and easy way to deposit funds into your NETeller account. instaCash deposits work like using your bankcard. You make an instaCash deposit request, and as long as you meet all the requirements, the funds will be available in your NETeller account instantly!
Once you have a NETeller account (you can open one at www.neteller.com.) all it takes is 3 easy steps to start using instaCash:
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Register a US Bank Account with NETeller providing:
Bank name, bank phone number, bank routing number, and bank account number.
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Confirm Your Identity with NETeller:
You will be asked to confirm 3 facts about your financial history in multiple-choice format to confirm your identity. This information is used for verification purposes only and is not retained by NETeller once your identity has been verified.
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Transfer funds to your account:
Enter the amount to transfer and click GO! You can transfer from $20 to $500 in a single instaCash transfer.
Depositing funds into your Race Track Casino account using instaCASH:
- Start the Race Track Casino software, and log on to your Real Money account
- Proceed to the Cashier.
- Select Deposit.
- Select instaCash.
- Enter the amount you wish to deposit.
- Enter your NETeller Account ID and NETeller Secure ID
- Enter your Bank Account information
- Select Deposit and you will be taken to the NETeller website to complete the transaction.
If you are having difficulties depositing with instaCash contact the Race Track Casino support staff and they will gladly assist you.
The NETeller instaCash service is available to US citizens only.
In order to make a deposit, you must create a Real Money mode account. Once you've logged on to this account, proceed to the Cashier section to make your transaction.
The various methods of depositing money into your Race Track Casino account are summarized in Payment Options. Please note that if you have pending withdrawals that are waiting to be processed, it is far more convenient to cancel them rather than make a new deposit.
And don't forget about your COMP (complementary) points. Everyone who opens a Play for Real account at Race Track Casino is automatically enrolled in the VIP Players Club, where you earn points from each wager, regardless of the outcome! You can redeem your COMP points for real cash from the Cashier section.
Casino Deposit Limits
Min. single deposit: $20.
Max. single deposit: $1,000 per card (in most cases).
PLEASE NOTE: some banks prohibit their cardholders from making transactions with online casinos. We therefore recommend one of the following alternatives:
Min. single deposit: $20.
Max. single deposit: $2,500.
Min. single deposit: $20.
No max. limit.
Min. single deposit: $20.
No max. limit.
Min. single deposit: $100.
No max. limit.
Min. single deposit: $50.
Max. single deposit: $5,000 per month.
If you deposit funds using a credit card, withdrawals will be automatically credited to that card up to the amount of your deposit. However, due to the limits imposed by the credit card companies, any withdrawal amount in excess of your original deposit must be refunded to you via an alternative payment method. Click here to view payment alternatives to credit cards.
Withdrawal times vary according to payment methods, ranging from 5-7 days for services such as NETeller and FirePay to 10 days for wire transfer and up to three weeks for checks. Refunds to credit cards typically take between 8 and 12 days. Once you request a withdrawal, you have four days to cancel your request.
There are no charges for withdrawals of any kind except for bank draft express. Bank drafts will be sent to the billing address you specified during the account registration process using regular worldwide mail. If you select wire transfer as your withdrawal method, you will be asked to provide your bank account details.
You can keep track of the status of your withdrawal requests by choosing the Transaction History screen from the Cashier section of the Casino software.
| Credit Card Alternatives Table |
| Payment Method * |
24/7 Support |
Ongoing Deposit Bonus |
Withdrawal Time ** |
Casino Deposit Minimum / Limit |
Deposit Time *** |
Benefits |
|
Yes |
None |
5-7 days |
$20/$2,500 |
Instantaneous |
Most recommended |
|
Yes |
None |
8-10 days |
$20/unlimited |
Instantaneous |
Can manage your account on line |
|
N/A |
Up to $250 a week (see terms) |
10 days |
$100/unlimited |
Approx. 5 days |
No need to open a separate account |
|
N/A |
None |
12-22 days |
$50/$5,000 per month |
10-21 days from receipt in the mail |
No need to open a separate account |
|
Yes |
None |
10 days |
N/A |
At least 9 days |
For people without a credit card |
| * | Click on the icon for more info. |
| ** | These are average times only. The actual number of days can vary according to your VIP level. |
| *** | These are average times only. |
Race Track Casino takes security issues very seriously and embraces the most high-level advanced technology to assure security and protection of your privacy. Your account information and deposits are fully protected by up to date security systems and software.
To provide for the safest environment and ensure fair gaming, all information that is transferred between you, the player, and the casino server is encrypted using complex mathematical algorithms.
Monetary transactions are protected by sophisticated RSA public/private key encryption mechanisms to ensure that all information remains secure and private at all times.
The security measures implemented by Race Track Casino ensure the validity of each transaction you make, and the latest fraud control systems are utilized to protect your credit card information. At Race Track Casino, trust is never a gamble!
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